Security is as much about protecting people and property as it is about serving and assisting. This is why we have high expectations of our teams to deliver excellent customer service. Interestingly, however, customer service is still the less familiar and perhaps less popular concept when it comes to security, and hence something that many entry-level guards have to be trained and coached on.
At JTFSecurity we base our customer service ethic for our guards on three R’s: Reliability, Responsiveness, and Relationship Building.
Nowadays, a protective agent can mean many things and have many different roles: there are Executive Protection Officers, Asset Protection Agents, Patrol Officers, Bodyguards, Security Guards, Security Managers and the list goes on. Even if the job descriptions of these titles diverge, all these security specialists need similar qualities to be good at their job. Here are 6 attributes that protective agents should possess:
The COVID-19 pandemic has spurred an enormous demand for security guards, whose job descriptions have been expanded to include temperature checks, grocery store crowd control and — in at least one case — removing bodies from a morgue.
Security guards need to respond to changes in their environment, which includes actions such as traffic movement, ensuring the safety of persons between and within locations, monitoring and managing the access and departure of persons and vehicles and observing and monitoring people. Security guards need to be aware of the correct way to deal with these situations. They should have the knowledge and skills required to assess the security of physical environments, to apply basic aspects of security in their roles and to assess the impact of drug use in the context of safety for oneself and others.
Read your licence carefully to ensure it is correct. It should identify you and:
The types of security services you are authorized to perform, as well as
Any conditions attached to your licence
If you have any concerns about your licence, contact Security Programs.
What to Know
You may only use restraints or work with a dog with the Registrar’s authorization, which is listed on the back of your licence along with any conditions.
You must carry your licence at all times when doing security work.
As a security guard, you face various risks in the workplace, and to help protect others to the best of your abilities, you need to make sure you feel safe too. While each working environment presents its own challenges, there are numerous steps you can follow to perform at the top of your game. Read on from SafeGuard to learn 7 tips you can follow to stay safer in the workplace.
A security guard watches out for uncommon events, prevents theft, guards a facility or item and otherwise works in the business of keeping things safe. Whether the guard works during the day or night, there are items that a guard should always watch out for. A security checklist will vary with each facility or the specific item, object or location that the guard keeps watch over, but there are certain common keys to any security guard's checklist.
Security gate officers, also known as security guards, patrol and protect property from theft, invasion, fire and illegal activity. Typically, most security guards have the same functions, but some specific tasks depend on the location at which they work. Some are required to stay in one place for a length of time, whereas others may have to walk or drive around the property. Security gate officers work in department stores, hotels, apartment communities, museums, and jewelry stores...
EPST1 is our mid-level protective training course designed for both domestic and foreign duties. Our methodology focuses heavily on soft operation manoeuvres for non-hostile environments, enabling participants to make important life-saving decisions under duress. From VIP protection, to corporate clients, politicians and foreign dignitaries, the art of protection requires more than just big boys with imposing looks, cool cars and wanna-be action super heroes.
Seasons Greetings from the team at JTFSecurity Group! Wishing you a happy and safe holiday season, and all the best for 2020!
During this busy time of year, personal, personnel and property safety and security can get overlooked. Get in touch if you need our team to be there to make sure that good cheer prevails. We’re here for the holidays, and always!
Quite often, people think of loss prevention specialists as plainclothes guards who arrest shoplifters. While this is indeed correct, it is a small part of what loss prevention is all about.
Hello Beutiful BC! Our event division is currently looking for team members to join our team. We are busy across Vancouver Island, including Victoria, Nanaimo, Comox valley and Campbell River, and across the lower mainland. We have anything from from single day or overnight asset protection shifts to multi-day festivals across our service area. We are always looking at experienced security guards…
As I am often working behind the scenes of our various operations, I thought I would take this time to tell you a little bit about my self and how my company came to be.
