Security is as much about protecting people and property as it is about serving and assisting. This is why we have high expectations of our teams to deliver excellent customer service. Interestingly, however, customer service is still the less familiar and perhaps less popular concept when it comes to security, and hence something that many entry-level guards have to be trained and coached on.
At JTFSecurity we base our customer service ethic for our guards on three R’s: Reliability, Responsiveness, and Relationship Building.
A security guard’s responsibility is to handle individuals with different personality types in the best possible way. When dealing with irate individuals, a security guard must always:
The COVID-19 pandemic has spurred an enormous demand for security guards, whose job descriptions have been expanded to include temperature checks, grocery store crowd control and — in at least one case — removing bodies from a morgue.
The JTFSecurity administrative team is delighted and thankful to announce that the Comox Valley Chamber of Commerce has nominated JTFSecurity (not in one category) but in 3 categories for the Chamber 2020 Awards that will be held virtually on January 30th, 2021.
Not only that, we are even more thrilled to also be a 2020 Chamber Award finalists for the....
We are thrilled to be offering some fantastic deals on our upcoming overnight mobile patrols to residences and businesses in the Comox Valley.
Our company was recently hired to conduct a variety of overnight patrols in the Valley for dedicated clients, and we have had great success in addressing their needs. As the weather warms up and days get longer, we know that overnight activities will increase around your area. As such, we would like to extend our services to you, with some great prices.
Seasons Greetings from the team at JTFSecurity Group! Wishing you a happy and safe holiday season, and all the best for 2020!
During this busy time of year, personal, personnel and property safety and security can get overlooked. Get in touch if you need our team to be there to make sure that good cheer prevails. We’re here for the holidays, and always!
Quite often, people think of loss prevention specialists as plainclothes guards who arrest shoplifters. While this is indeed correct, it is a small part of what loss prevention is all about.
Hello Beutiful BC! Our event division is currently looking for team members to join our team. We are busy across Vancouver Island, including Victoria, Nanaimo, Comox valley and Campbell River, and across the lower mainland. We have anything from from single day or overnight asset protection shifts to multi-day festivals across our service area. We are always looking at experienced security guards…
