Security is as much about protecting people and property as it is about serving and assisting. This is why we have high expectations of our teams to deliver excellent customer service. Interestingly, however, customer service is still the less familiar and perhaps less popular concept when it comes to security, and hence something that many entry-level guards have to be trained and coached on.
At JTFSecurity we base our customer service ethic for our guards on three R’s: Reliability, Responsiveness, and Relationship Building.
A security guard’s responsibility is to handle individuals with different personality types in the best possible way. When dealing with irate individuals, a security guard must always:
Nowadays, a protective agent can mean many things and have many different roles: there are Executive Protection Officers, Asset Protection Agents, Patrol Officers, Bodyguards, Security Guards, Security Managers and the list goes on. Even if the job descriptions of these titles diverge, all these security specialists need similar qualities to be good at their job. Here are 6 attributes that protective agents should possess:
It is as if we all suffer from some level of cognitive dissonance. The difference between feeling safe and being safe. And long the way are the many agencies, organizations, policies, plannings that most civilians entrust with their personal safety- us- the security professionals.
Yet, as I get to the airport in the back of my Uber I cannot but notice the planes taking off in abrupt ascents less than 800 meters from us. There are also the various police agencies, private security companies, airport greeters, and in many airports around the world- heavily armed military personnel. But today, I am only flying nationally from Vancouver Island to Toronto...
Body Language is older than spoken language. If the human race is nearly 3 million years old, human speech is only 100,000.
As a security professional, it is vital that you develop the skill of observation. Take the time to learn how to read and decode body language: first individuals and then of groups of people.
Here are a few mistakes I’ve seen security guards make …
The COVID-19 pandemic has spurred an enormous demand for security guards, whose job descriptions have been expanded to include temperature checks, grocery store crowd control and — in at least one case — removing bodies from a morgue.
Have you ever been in the middle of a heated conflict where deescalation could have been useful? Here are 9 useful, basic but important tips to help you deescalate a situation without the use of force and in a respectful way.
The JTFSecurity administrative team is delighted and thankful to announce that the Comox Valley Chamber of Commerce has nominated JTFSecurity (not in one category) but in 3 categories for the Chamber 2020 Awards that will be held virtually on January 30th, 2021.
Not only that, we are even more thrilled to also be a 2020 Chamber Award finalists for the....
Security guards need to respond to changes in their environment, which includes actions such as traffic movement, ensuring the safety of persons between and within locations, monitoring and managing the access and departure of persons and vehicles and observing and monitoring people. Security guards need to be aware of the correct way to deal with these situations. They should have the knowledge and skills required to assess the security of physical environments, to apply basic aspects of security in their roles and to assess the impact of drug use in the context of safety for oneself and others.
It has been a long time coming! By popular demand, JTFSecurity is looking forward to bringing our socially conscious, progressive and refined approach to security management to the province of Ontario.
Dedicated to a superior approach to managing our client’s needs, we look at serving our retail clientele with specific brand protection, access control, pandemic measures, loss prevention and general static & patrol guards duties.
Read your licence carefully to ensure it is correct. It should identify you and:
The types of security services you are authorized to perform, as well as
Any conditions attached to your licence
If you have any concerns about your licence, contact Security Programs.
What to Know
You may only use restraints or work with a dog with the Registrar’s authorization, which is listed on the back of your licence along with any conditions.
You must carry your licence at all times when doing security work.
As a security guard, you face various risks in the workplace, and to help protect others to the best of your abilities, you need to make sure you feel safe too. While each working environment presents its own challenges, there are numerous steps you can follow to perform at the top of your game. Read on from SafeGuard to learn 7 tips you can follow to stay safer in the workplace.
A security guard watches out for uncommon events, prevents theft, guards a facility or item and otherwise works in the business of keeping things safe. Whether the guard works during the day or night, there are items that a guard should always watch out for. A security checklist will vary with each facility or the specific item, object or location that the guard keeps watch over, but there are certain common keys to any security guard's checklist.
Security guards are expected to respond to emergency situations and to minimize the impact caused where the security guard is working. They may be required to perform a variety of duties during emergency procedures and should understand the importance of scene management.
Security gate officers, also known as security guards, patrol and protect property from theft, invasion, fire and illegal activity. Typically, most security guards have the same functions, but some specific tasks depend on the location at which they work. Some are required to stay in one place for a length of time, whereas others may have to walk or drive around the property. Security gate officers work in department stores, hotels, apartment communities, museums, and jewelry stores...
General JTFSecurity Dispatch
March 23, 2020
JTFSecurity Group Inc. Operations During the Covid-19 Pandemic.
Flexibility: We continue to monitor developments and adapt as needed while supporting our clients with continued professionalism and dedication.
What started as a healthcare issue quickly escalated into a security matter and is now moving into crisis management and response. Like many other businesses, we understand the difficulties these uncertain…
We are thrilled to be offering some fantastic deals on our upcoming overnight mobile patrols to residences and businesses in the Comox Valley.
Our company was recently hired to conduct a variety of overnight patrols in the Valley for dedicated clients, and we have had great success in addressing their needs. As the weather warms up and days get longer, we know that overnight activities will increase around your area. As such, we would like to extend our services to you, with some great prices.
EPST1is our mid-level protective training course designed for both domestic and foreign duties. Our methodology focuses heavily on soft operation manoeuvres for non-hostile environments, enabling participants to make important life-saving decisions under duress. From VIP protection, to corporate clients, politicians and foreign dignitaries, the art of protection requires more than just big boys with imposing looks, cool cars and wanna-be action super heroes.